The E-Portal of the Northern Borders Region Emirate does not collect personal information about you when you visit the website unless you specifically and knowingly choose to provide such information or to register. If you choose to provide information to the portal, we only use it to fulfill your request for information or services through the portal's services. By using this portal, you agree to the terms of this privacy policy, noting that information submitted by you may be shared with other Saudi government entities if required to fulfill your request without referring to any party. The Northern Borders Region Emirate reserves the right to make any minor or substantial modifications to the privacy policy terms from time to time without the need to provide prior notice. If you wish to continue using the portal after modifications are made to this privacy policy, this constitutes your acceptance of those changes. The Northern Borders Region Emirate portal and its staff follow a comprehensive and strict information security policy. Only authorized employees have access to personally identifiable information and other data, and these employees have committed to maintaining the confidentiality of such information in accordance with the regulations in effect in the Kingdom of Saudi Arabia. The entity reserves the right to take measures it deems appropriate to protect against any loss, misuse, or alteration of information on the electronic portal, and shall not be held legally liable for any damage that you or any other party may incur as a result of a breach of confidentiality regarding information you have transmitted to the website, nor for any compensation thereof. The laws of the Kingdom of Saudi Arabia shall be the sole applicable laws in all matters relating to disputes that may arise from the use of this website, and the courts of the Kingdom of Saudi Arabia shall have exclusive jurisdiction to hear and adjudicate such disputes.
We greatly value your privacy, and maintaining your trust is one of our top priorities. This personal data protection policy outlines the choices you have to control your data (or information) and your privacy preferences. We will only use or share data as specified in this policy or as permitted by law.
Data We Collect
- Personal information (e.g., full name, national ID, date of birth, gender, nationality)
- Contact information (e.g., address, phone number, email)
- User login information (authentication credentials)
- Technical information (cookies / IP address)
- You must agree that you are responsible for the accuracy of the information you submit through this website.
Purpose of Collecting Personal Data
We collect your personal data to provide the following services:
- To process service requests and manage account services.
- To handle inquiries, as required.
- To provide requested information.
- To communicate with clients.
- To monitor and document communications using emails and SMS to ensure adherence to high service quality standards and regulatory and legal obligations.
Purpose Limitation
The Northern Borders Region Emirate collects and uses your personal data only for clear, lawful, and specified purposes, ensuring transparency and the preservation of your privacy rights.
Legal Basis for Collecting and Processing Personal Data
The collection, processing, and deletion of personal data is based on your consent at any time, unless there is another legal basis.
Cookies
When you use our website, cookies are used to distinguish you from other visitors. This helps us provide you with a unique experience on our website and also helps us improve the site. By continuing to browse the website, you consent to the Northern Borders Region Emirate's use of cookies. Cookies are stored on your computer's hard drive or in your web browser after obtaining your consent.
Personal Data We Disclose and to Whom?
The Northern Borders Region Emirate does not disclose any personal data to external parties. We collect and process personal data in accordance with purpose limitations and legal and regulatory mandates, with the aim of preventing illegal activities, suspected fraud, or addressing technical or security issues, in line with the terms of service and privacy policy of the Emirate's website.
Protection and Disclosure of Your Personal Data
At the Northern Borders Region Emirate, we strive to ensure the protection of your personal data, maintain its confidentiality, restrict data access, and utilize top-tier infrastructure to protect your data, ensuring data protection and compliance with the relevant regulations and legislation issued in the Kingdom of Saudi Arabia.
Personal Data Storage and Destruction
Your personal data is stored and retained for a period of (5 years) for the purpose of fulfilling any legal, regulatory, accounting, or reporting requirements.
Rights of the Personal Data Owner
The personal data owner has the right to exercise the following rights regarding their data:
- Right to Know: The data owner has the right to know how their personal data is used as outlined in this privacy policy.
- Right to Access and Obtain Personal Data: The data owner has the right to request a copy of their personal data.
- Right to Correct Personal Data: The data owner has the right to request correction of personal data they believe to be inaccurate, incorrect, or incomplete, and it will be reviewed and updated.
- Right to Destroy Personal Data: The data owner has the right to request destruction of their personal data in specific cases, unless there is a legal provision specifying a particular retention period or contractual requirements.
- Right to Withdraw Consent for Personal Data Processing: The data owner may withdraw their consent to the processing of their personal data at any time, unless there are legitimate purposes requiring otherwise.
Exercising Personal Data Owner Rights
The personal data owner has the right to request access to, correction of, or destruction of their data by contacting us.
Privacy Policy Updates
The Northern Borders Region Emirate reserves the right to make any modifications to this privacy policy when necessary, without diminishing your rights under this privacy policy without your explicit or implicit consent. Such changes shall be effective from the time of their publication on the Emirate's website. All these terms and conditions apply to all digital channels of the Emirate, including social media channels.
